Responsible gambling

If you're concerned about your gambling habits or need help managing your play, 11 Croco Casino offers several responsible gaming tools to ensure a safe and enjoyable experience.

Personal Limits: You can set limits on your deposits, losses, or session time to maintain control over your gaming activities. This feature allows you to monitor and adjust your spending accordingly.

Cooling-Off Periods: If you feel the need to step back from gaming for a while, 11 Croco Casino offers cooling-off periods that pause your account for a specified duration (ranging from a few hours to several months). During this time, you won't be able to make deposits or access your account.

Self-Exclusion: For a more permanent solution, you can opt for self-exclusion. This feature locks your account for an extended period (up to 12 months), and upon request, it can be renewed. Keep in mind that during this time, your account will remain inaccessible, including any potential winnings.

Session Limits: To prevent excessive gaming sessions, you can set limits on the amount of time spent playing. This feature helps maintain a balance between entertainment and responsible behavior.

Links to Support Organizations: 11 Croco Casino provides links to various support organizations that cater to Canadian players' needs. These resources offer guidance, counseling, and assistance for those struggling with problem gambling.

If you're experiencing difficulties or have concerns about your gaming habits, don't hesitate to reach out to our support team for guidance and assistance.